Content marketing · Strategy

Content strategy for manufacturers: what to write first, and why

A content strategy for manufacturers gives every capability and buyer question a format, an owner and a date, ordered by the work you want. We build it from your paid Buyers Blueprint as one content matrix. It's the plan behind our content marketing for manufacturers.

Sheet 602, Your Best Customer Buys It Elsewhere: the customer's bill of materials as said (REV A) and released (REV F) An engineering drawing sheet in two panels. Left, REV A, as said: on a plant tour, the new buyer at an invented medical OEM reads her own indented bill of materials. Line 3, the machined 316L housing, is sourced from your shop, as it has been for eight years. Lines 4 to 7, passivation to ASTM A967, UDI laser marking, clean-bench assembly and clean bagging, go to vendor B and vendor C. Dashed lines run from those four lines to your own floor plan, where a passivation line, a laser marker, a clean assembly bench and a bag sealer already run every week. Your website says only precision CNC machining. At the passivation line a speech balloon reads: You do this here? Right, REV F, released: each op on your floor gets its own page, and the website now lists passivation, laser marking, clean assembly and clean packing. The source column is rewritten line by line: lines 4 to 7 keep their current vendors and now also list your shop, with solid lines to your floor. The passivation page went to her the week it went live; whether the work moves is her call. Illustration; composite scene; invented company. 1234567812345678ABCDABCD REV A · AS SAID PLANT TOUR · THE BUYER'S BOM REV F · RELEASED PAGES LIVE · THE SAME BOM BOM 7710 · MEDICAL OEM (INVENTED) LNLVLITEM / OP12345671.2..3..3..3.2.2INSTRUMENT ASSYHOUSING SUBASSYHOUSING, MACHINEDPASSIVATELASER MARKASSEMBLECLEAN BAG316L · CNCASTM A967UDICLEAN BENCHSEAL + LABELOEMOEM8 YEARSYOUR SHOP SOURCE VENDOR BVENDOR BVENDOR CVENDOR C CNC · HOUSINGSPASSIVATION LINELASER MARKERCLEAN ASSY BENCHCLEAN BAG + SEALYOUR FLOOR · PLANYOUR-SHOP.TESTPrecision CNC machining 'YOU DO THIS HERE?' LINES 4-7 GO OUT. DASHED: THE SAME OPS, ON YOUR FLOOR EVERY WEEK. BOM 7710 · MEDICAL OEM (INVENTED) LNLVLITEM / OP12345671.2..3..3..3.2.2INSTRUMENT ASSYHOUSING SUBASSYHOUSING, MACHINEDPASSIVATELASER MARKASSEMBLECLEAN BAG316L · CNCASTM A967UDICLEAN BENCHSEAL + LABELOEMOEM8 YEARSYOUR SHOP SOURCE · REV F VENDOR BVENDOR BVENDOR CVENDOR C + YOUR SHOP+ YOUR SHOP+ YOUR SHOP+ YOUR SHOP CNC · HOUSINGSPASSIVATION LINELASER MARKERCLEAN ASSY BENCHCLEAN BAG + SEALYOUR FLOOR · PLANYOUR-SHOP.TESTPrecision CNC machining PASSIVATION · LASER MARKINGCLEAN ASSEMBLY · CLEAN PACK /CNC/PASSIVATION/LASER-MARK/CLEAN-ASSY/CLEAN-PACK PASSIVATION PAGE SENT THE WEEK IT WENT LIVE. THE MOVE IS HER CALL. LINE 3 IS YOURS. LINES 4-7 GO OUT FOR WORK YOU RUN EVERY WEEK. EACH OP GETS A PAGE. LINES 4-7 NOW HAVE A SUPPLIER THAT SAYS SO. SHEETTITLEINDUSTRIAL MARKETING · DWG IM-602PARTREVNOTECOMPOSITE SCENE · INVENTED OEM SHT 602 Your Best Customer Buys It Elsewhere 6 · FILL THE FLOOR F ILLUSTRATION

Your Best Customer Buys It Elsewhere

What a content matrix looks like

A content matrix is one table with a row for every capability or buyer question your website should answer. These example rows come from six invented companies so you can see the range. A real matrix covers one plant.

Capability or questionWho asksFormatApprover on your sideStatus
Type II passivation of 316L housings (medical contract manufacturer)Supplier quality engineerCapability pageQuality managerDrafted
Backshell potting for circular connectors (connector maker)Design engineer at a defense primeSpec-sheet page + case studyApplications engineerQuestion Round
Largest part we can turn and bore (large-part job shop)Plant engineer on a rebuildSpec-sheet pageOwnerApproved
'Powder coat chipping on outdoor enclosures' (coatings shop)Maintenance managerApplication articleLine supervisorPlanned
Phased custom build with lab tests (equipment maker)Project engineer afraid to signProcess pageEngineering managerPlanned
First article to AS9102 (aerospace machine shop)Buyer at a Tier 1Process page + FAQQuality managerPublished

What to write first: ordering by the work you want

Write first for the work you want more of, then for the customers you already have. Every row is ranked in this order.

  1. Step 1, OP 10

    The work you want more of

    The owner picks the jobs that fill the right machines: higher margin, repeatable, or the work your best people want. Those rows go to the top.

  2. Step 2, OP 20

    What your current customers could buy

    Ops you already run for one customer that another customer sends elsewhere. It's the cheapest new work there is.

  3. Step 3, OP 30

    Questions buyers ask before they call

    Envelopes, materials, certs, lead times. If buyers keep asking for it on the phone, it belongs on a page.

  4. Step 4, OP 40

    Gaps competitors fill

    What your competitors say that you don't becomes a question for you. Every yes becomes a row.

Who approves each row

Every row has one named approver on your side. Engineering checks the numbers and sales checks the claims. Customer names, NDA programs and anything export-controlled stay out unless you say so in writing.

How often to publish

Publish at a pace your approvers can keep, then keep it. A steady run of approved pages beats a burst before a trade show and silence after.

How to measure it with SiteSonar

Measure each new page by who reads it and what it brings in. SiteSonar is always on: it names the companies that read each page and keeps their visit history, and we hand you the right people to call at each one. So you can see whether the accounts you wrote for found it. Search data shows which queries the page appears for, and your forms and calls show which pages bring RFQs.

Questions about content strategy

What is a content matrix?

A content matrix is a table with one row for every capability or buyer question your site should answer. Each row names who asks, the format that answers it, the source, the approver on your side and the status.

What should a manufacturer write first?

Pages for the work you want more of, then the ops your current customers could buy from you, then the questions buyers ask on the phone before they send a drawing.

Do we need a Blueprint first?

Yes. The strategy is built from it. Without the record, any plan is a guess at what you make.

Can our own team write from the matrix?

Yes. Every row names the format, the source and the approver, so anyone can write to it.

Get the plan that starts with your plant

Start with the free Buyer's-Eye Audit: write the RFQ you most want to win, and we'll show you where a buyer would shortlist you or drop you. The content strategy is built from your Blueprint, the paid first step of every program.